this is my first product review on my new blog.
I want to start it with the item Gli Elfi di Fiori by Quaint Lass. Quaint Lass is a Chinese Taobao brand and they have been around for some time now. It's was not my first order with them so I knew that my dress would be as seen on the pictures and in a good quality.
Shopping:
When the dress was announced I was thrilled. I love bird prints, pastels and lace and this dress had all of it. So I made a pre-order in April (!) for the purple color, size M. The order was made over yoybuy and I paid the dress in full already and this was when the problems started. I can't remember when exactly the dress was due but I think probably in June or July. I waited through all of July and all of August until I found the dresses already all over the internet and on clobbaonline. So, in August I started to write yoybuy messages via the messenger about the dress, There was no reply whatsoever. In September I opened the ticket. At that time I was already pissed off. Yoybuy had always worked perfectly for me until this year. But as we all know, 2016 is a bad year.
After opening the ticket I finally got a reply.
"Dear customer,
Sorry for any inconvenience caused.
The buyer who processed item 5873099 resigned and could not reply you timely .
Our leader contact with the seller and learned that size M in color Light coupling 淡藕合 is no stock , do you like to change the color to 艾绿 or 浅灰绿 in size M ?
Pls tell us which one you choose .
Looking forward to your reply ."
Looking forward to your reply ."
I was like ? ? ? ? ? ? ?. I preordered my item in April. APRIL. So, I had to come to the conclusion that they didn't preorder it at all? I was fuming. The next logic step was to tell them to cancel the order with a full refund because I didn't want another colorway.
Their reply was:
"Dear valued customer,
We understand you very much and can fully feel your exact feeling.M of this color is out of stock.
Could we buy size L or other color of M for you?
We can provide you 10 usd coupon.
We will try our best to help you.
Is it ok?
Sorry for causing your inconvenience.
Have a good day!"
So either I could get another colorway or a 10usd voucher (remember I paid for the full dress already which was about 100 usd). Great. Just peachy.
So I wrote to them.
"Hello,
why is the item out of stock? I made a reservation on your site months ago. A reservation! I paid for the reservation."
Their reply again was:
"Dear valued customer,
Thanks for your understanding.
Your purchaser will buy the item today.
We will receive it as soon as possible."
Thanks for your understanding.
Your purchaser will buy the item today.
We will receive it as soon as possible."
? ? ? ? ? ?
I gave up and ordered the dress in another colorway and not loose my payment. But by then I vowed that I would never use yoybuy again.
Shipping:
Shipping took about one and a half months until it finally arrived in Vienna. At least there were no complications with that.
Item:
Even though I wanted the purple color I then settled for the greyish/bluish one. And to be honest, I am happy that I didn't take the 10usd voucher because the dress is beautiful. Yes, it is not what I wanted but in the end, whatever. It took up too much nerves but that's over and I am left with an amazing dress.
The fabric of the dress is a nice and soft chiffon.
The material of the dress is super soft. I especially love the print of these birds on the front. I love those cute birbs, they are so cute.
The draping over the shoulder makes it look very royal and delicate. I always have to picture in my head of a Greek goddess wearing those over her shoulder too.
The lace has a lot of florals on them.
The overskirt is not detachable but that doesn't matter at all. I would not want to remove it anyway.
And this is how it looks from the back.
The print is so super cute. I didn't see the butterflies and fairies the first them when I looked at the dress because the overdress was hiding them.
Satisfaction: 4/5
Price: 5/5
All the best,
Aurîs
It's always the worst when shopping services don't work! So far SpreeNow hasn't failed me yet, maybe give them a try?
ReplyDeleteI afterwards used taobaoring but I was not satisfied with them either so thanks! I will definitely try out spreenow the next time :).
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